LEGAL CENTER

At Aruna, we believe trust is the foundation of every meaningful journey. That's why we are committed to complete transparency, ensuring you have access to all the information you need to plan your experience with confidence and peace of mind. Here you'll find our policies, terms, and legal information, designed to provide clarity and reassurance before, during, and after your journey with us.

1. Company Identity

For official correspondence and transparency, here are our business details:

  • Registered Name: Bali Essence Agency [2901260098525]
  • Business Address: Jalan Raya Anyar Gang III E, Banjar Anyar Kelod Desa/Kelurahan Kerobokan, Kec. Kuta Utara, Kab. Badung
  • Business Registration (NIB): 2901260098525
  • Contact Email: hello@arunatravelstudio.com

2. Important Disclaimers

By joining an Aruna experience, you acknowledge and agree to the following:

  • Insurance travel: To participate in our trips and retreats, all guests are required to have valid travel insurance that includes medical assistance, healthcare coverage, and preferably protection against trip cancellations and travel disruptions. While we place great importance on safety and the careful planning of every experience, Aruna cannot be held responsible for costs arising from illness, accidents, cancellations, or unforeseen circumstances beyond our control.
  • Health & Wellbeing: Some of our experiences may include wellness activities, movement practices, hiking, water sports, or other forms of moderate physical activity. Each participant is responsible for ensuring that their physical and emotional condition is suitable for taking part in the planned activities. Any relevant medical conditions, injuries, allergies, or special circumstances must be disclosed prior to the start of the trip.
  • Itinerary Changes: We reserve the right to make occasional changes to the itinerary, accommodations, or activities when required due to external circumstances, weather conditions, safety considerations, or other factors beyond our control. Should any changes become necessary, we will always seek suitable alternatives that maintain the quality and overall experience of the journey.

3. Intellectual Property

All content on this website, including but not limited to text, photographs, designs, brand identity, materials, itineraries, retreat programs, and other creative assets, is the property of Aruna and is protected by applicable intellectual property and copyright laws. The reproduction, distribution, modification, publication, or use of any content without the prior written consent of Aruna is strictly prohibited.

4. Have a Question?

If you need further information about our policies, terms, or any aspect of your experience with Aruna, we're here to help. Please don't hesitate to get in touch.

  • Legal Inquiries: hello@aruna.com